FAQs

Placing an order is easy. Just browse our store, choose the products you like and add them to your shopping cart. Once you are ready, go to the cart, review your order and proceed to checkout following the instructions.

We accept various payment methods including credit/debit card, PayPal. With Paypal you can pay in 3 installments without interest. All payments are secure and encrypted for your peace of mind.

Once your order has been shipped, you will receive an email with a tracking number. You can use this number on our website to track the status of your shipment in real time. All orders are shipped via DHL and are insured.

Yes, we offer shipping throughout Europe. Shipping costs may vary depending on destination. Visit our Shipping page for more details.

Delivery time may vary depending on destination. Orders within Spain usually arrive in 3-5 business days, while international shipments can take between 5-10 business days.

At Skull4Roses, our priority is to provide you with reasonable prices and the best value on every piece in our collection. We understand the importance of receiving your jewelry safely and confidently, especially when it comes to valuable items. For this reason, we choose to work with reputable courier services, insuring each shipment for your peace of mind. This approach involves shipping costs that are difficult to absorb without affecting the quality or price of our jewelry. However, we are pleased to offer discount coupons and special promotions as a thank you for your continued support. We appreciate your understanding and are committed to ensuring that your purchasing and receiving experience is exceptional.

If you are not completely satisfied with your purchase, you may return it within 14 days of receipt for a refund. Products must be returned in their original condition. Please see our returns policy for more information.

At Skull4Roses we believe in beauty without barriers. Therefore, most of our pieces are designed to be unisex, perfect for anyone who identifies with the spirit of freedom and rebellion that we represent. Additionally, each piece of jewelry is created with the concept of timelessness in mind, ensuring that it not only complements any current style or trend, but also remains relevant and meaningful over time. Our creations are more than just accessories; They are enduring treasures that transcend seasons and ephemeral fads.

We strive to ensure that photographs of our products as accurately reflect their actual appearance as possible. For ready-to-ship pieces, the item you see in the photo is exactly the one you will receive. In the case of jewelry made to order, such as those personalized or adjusted to a specific size, there may be slight variations due to its artisanal nature and the specific creation process for each order. However, these differences are minimal and contribute to the uniqueness of each piece, ensuring that your jewelry is truly unique. If you have questions about a specific product or would like more details before making your purchase, please do not hesitate to contact us.

To keep your jewelry in optimal condition, store it in a dry place and avoid contact with chemicals. We recommend cleaning them regularly with a soft jewelry cloth. Visit our jewelry care guide for more tips.

Currently, "Skull4Roses" operates exclusively online. This allows us to offer a wide selection of unique jewelry to customers throughout Europe.

Yes, at Skull4Roses we are happy to offer custom design services to create unique pieces that perfectly match your desires. If you have an idea or need a special piece for an event, contact us and we will work with you to make your vision a reality. Visit our Custom Design section for more information.

We understand that choosing the correct size is essential to fully enjoy our jewelry. Therefore, we have created a detailed size guide that you can consult on our "Size Guide" page. If you have questions about how to measure your size, our team is here to advise you.

If you have any questions that have not been answered here, please feel free to contact us through our contact form on the website or by emailing us at contacto@skull4roses.com. We are here to help you.

Subscribing to the Skull4Roses newsletter and becoming part of the club not only gives you exclusive access to a world of rebellious elegance and limitless creativity, but also opens the door to a series of benefits designed especially for our community: - Early and Exclusive Access to Offers: Be the first to know about our special offers, discounts and exclusive events. Our subscribers enjoy priority access to promotions that are not available to the general public. - Abandoned Cart Alerts: We know life can be busy. If you ever leave something in your cart, we'll send you a friendly reminder, making sure you don't miss out on the gem that caught your interest. - Curated and Personalized Content: Receive personalized recommendations, stories behind our collections and style tips directly to your inbox. Our newsletter is designed to inspire you and keep your style as unique as you are. - Be Part of Our Club: Join an exclusive community that appreciates art, history and personal expression through unique pieces. At Skull4Roses, we believe in maintaining a close connection with our followers. Joining our Art Club is the best way to stay up to date with everything Skull4Roses has to offer and make sure you never miss a chance to shine. Join now