Commissions
Custom orders
At Anillarte, we craft each piece by hand, with time, intention, and a lot of soul. Therefore, we accept custom orders only when they align with our aesthetic and creative philosophy.
If you have an idea that fits with the Anillarte universe, please write to us and we'll be happy to discuss it.
Of course, there are some important things we want to tell you first:
🖤 What you should know before ordering a commission
• We don't accept all commissions, only those that truly fit our way of working and our creative style.
• We don't provide fixed quotes without first thoroughly reviewing the proposal. A custom design requires careful consideration: assessing materials, techniques, timescales, and possible adaptations. It's a handcrafted process, not a simple calculation.
• Out of respect for our work, we ask that you do not request quotes "out of curiosity" or as a quick comparison. Each proposal requires analysis, dedication, and communication. If you're still exploring ideas, we encourage you to continue learning about our work until you're confident you want to move forward.
• If your order includes special stones, shapes, or carvings, please keep in mind that I'm also a lapidary, and that entails additional work. Sometimes the stone must be searched for, selected, prepared, or even cut and polished from scratch. These are unique, custom-made processes that require time, experience, and a great deal of dedication. Therefore, these designs have added value and should be appreciated for what they are: exclusive pieces from the very beginning.
• Custom design also involves extra work: communication, adjustments, testing… and that's reflected in the final price.
• We don't make replicas of other brands or interpretations of other designs. We want your piece to be unique, not a copy.
• Changes during the process can alter both the price and the deadlines. If you have a clear idea, all the better. And if you need guidance, we'll be happy to do so, within our limits.
✨ How does it work?
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Write to us with your idea at hola@anillarte.com and tell us what inspires you.
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If the proposal is a good fit, we will give you an initial rough guideline (not a fixed budget).
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Once the design is defined and approved, 100% of the budget is paid to begin work on the piece.
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The price or delivery time may be adjusted if the design evolves or materials change.
🔐 About payments and accepted methods
For custom orders, once the design is approved, full payment of the estimate is requested before starting work .
Since these are unique pieces made exclusively for you, refunds are not issued once the process has begun.
We only accept payments by bank transfer .
We do not work with PayPal for these types of items, as they are not standard products and are not returnable.
Once the order is confirmed, we will send you the bank details and a detailed summary of the project.
Thank you for trusting our handcrafted work, made with soul and without haste 🖤
Designing a piece with you can be magical… if there is respect, freedom, and connection.
